A firm that bills for expertise had senior people buried in admin. We put AI on the first pass so judgment stays with humans and grunt work doesn't.
Expensive, senior talent was spending its hours on document review, intake, and first drafts, the cheap work that keeps the expensive work from happening. Capacity was capped by admin, not ability.
We deployed AI to handle the first pass: extracting and organizing information from documents, generating structured first drafts, and routing everything to a supervised human checkpoint. Judgment stays with people; the repetitive lift comes off their plate.
Intake and first drafts that used to eat hours now arrive in minutes for review, and the senior team spends its time on the judgment clients actually pay for, so the firm can take on more work without more overhead.